Frequently Asked Questions
Everything you need to know about our booking services, coverage areas and more.
How do I book a vehicle online?
Booking is simple: select your service, complete the form with your trip details, and confirm your booking securely.
What areas do you serve?
We cover city centers, airports, train stations, business districts and hotels for easy pick-ups and drop-offs.
How far in advance should I book?
While last-minute bookings are accepted, we recommend booking at least 24 hours in advance to ensure availability.
Are rates fixed or variable?
Our prices are transparent and mainly fixed by zones (stations, airports, cities) to avoid surprises - full quote before booking.
What payment methods do you accept?
We accept credit cards, PayPal, mobile payments and cash directly to the driver for your convenience.
Can I modify or cancel my booking?
Absolutely! You can modify or cancel up to 12 hours before pick-up at no charge via your account or by contacting us.
What types of vehicles are available?
Our fleet includes economy sedans, business vehicles, minivans for groups and premium options for special occasions.
Are your drivers certified?
Yes, all our drivers are licensed, vetted, multilingual (on request) and trained for exceptional customer service.
Do you monitor flight delays for airport transfers?
Yes, we track your flight in real-time to automatically adjust pick-up time at no extra charge for minor delays.